Privacy Policy

J AND M EXPRESS INC respects your privacy and is committed to protecting personal information collected in the course of providing freight transportation and logistics services. 

Information We Collect

We may collect personal information including, but not limited to:

• Name

• Phone number

• Email address

• Shipment, pickup, and delivery information

This information is collected when customers, drivers, or business partners communicate with us regarding freight transportation, dispatch, delivery coordination, or customer service.

How We Use Information

Personal information is used solely for business and service-related purposes, including:

• Dispatch communications

• Shipment scheduling and coordination

• Pickup and delivery notifications

• Shipment status updates

• Customer service and operational support

We do not use personal information for marketing or promotional messaging.

Information Sharing

J AND M EXPRESS INC does not sell, rent, or share personal information with third parties for marketing or lead generation purposes.

SMS consent is not shared with third parties or affiliates for any purpose.

SMS Messaging & Consent

By providing your phone number, you consent to receive service-related SMS messages from J AND M EXPRESS INC. These messages may include dispatch communications, shipment updates, delivery notifications, and customer service messages.

• Message frequency may vary

• Message and data rates may apply

• SMS messages are not used for marketing or promotional purposes

You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP.

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse.

Contact Information

If you have questions about this Privacy Policy or our SMS practices, you may contact us at:

J AND M EXPRESS INC
Phone: 708-475-0055
Email: safety@jandmexpressinc.com